What is Hosted CRM?
Hosted CRM is an easy-to-use suite of integrated tools to manage business -customer relationships. The application is web hosted and served via the Internet, which can be accessed from anywhere on demand. Hosted CRM solutions are an attractive alternative to traditional on-premise CRM solutions, which are costly and usually available only to large companies. Since the Hosted CRM software is hosted on secure dedicated servers it can be accessed from anywhere using just a browser enabled PC with Internet connection.
Hosted CRM Solution - What Makes the Applications Impressive.
Just logging into the web-based application can access hosted CRM software. Since the hosted CRM solution is delivered via the Internet, the application is completely scalable and can be quickly customized to suite individual business requirements. Without any infrastructure costs - capital expenditure, costly hardware or software, the solution can be easily accessed and customized based on unique business requirements. Also, the entire system is maintained by the provider, so the user does not have to worry about mounting maintenance costs. Moreover the provider also takes care of timely updates, which caters to the continuously evolving business needs.
How Hosted CRM Software Scores Over Traditional On-premise Systems?
It is possible that hosted CRM solutions still do not support the in-depth processes and functionalities of traditional on-premise systems. But they are fast becoming the ideal choice for small and medium sized businesses. Hosted CRM is the best choice if you are looking to purchase a complete secure CRM application to manage customer relationships, and yet want to avoid the high costs and system complexities of implementing the traditional solutions.
Here are few areas where Hosted CRM scores over the traditional on-premise systems:
- Hosted CRM can be easily deployed and integrated with existing business system
- Low-priced when compared to traditional on premise CRM solutions
- Offers anywhere anytime connectivity for maximum data mobility
- The providers generally offer free upgrades for life
- Hosted CRM software runs on protected servers and therefore offers maximum data security.